Privacy Policy
LOTUS POWER CORPORATION (M) SDN BHD PRIVACY POLICY
LAST UPDATED: September 4, 2025
Lotus Power Corporation (M) Sdn Bhd is committed to protecting the privacy and security of your personal data. This Privacy Policy outlines how we collect, use, disclose, and protect your personal data in accordance with the Personal Data Protection Act 2010 of Malaysia ("PDPA").
Collection of Personal Data
We may collect and process the following types of personal data:
Customers and Suppliers:
Contact information (name, address, email address, phone number).
Job title and company affiliation.
Financial information (payment details, bank account information).
Transaction history and purchase/supply details.
Communication records.
Employees and Job Applicants:
Personal identification details (name, date of birth, national identity card number/passport number).
Contact information (address, email address, phone number).
Employment history, qualifications, and skills.
Remuneration and benefits information.
Medical information (where necessary and permitted by law).
Attendance and performance records.
Visitors to our Premises:
Name and contact details (upon registration).
CCTV footage (for security purposes).
Website Users:
IP address, browser type, operating system.
Website usage data (pages visited, time spent).
Information provided through online forms (e.g., inquiries).
We may collect this information directly from you (e.g., when you place an order, apply for a job, or register as a visitor) or indirectly (e.g., through publicly available sources or third-party service providers).
Purposes of Processing Personal Data
We may process your personal data for the following purposes:
Customers and Suppliers:
To process and fulfill orders and provide services.
To manage our relationship with you, including communication and support.
To process payments and invoices.
To conduct market research and analysis.
To send you marketing and promotional materials (where you have consented or as permitted by law).
To comply with legal and regulatory requirements.
Employees and Job Applicants:
To assess your suitability for employment.
To administer your employment contract, including payroll and benefits.
To manage employee performance and development.
To ensure workplace safety and security.
To comply with legal and regulatory requirements related to employment.
Visitors to our Premises:
To ensure the security and safety of our premises and personnel.
For incident investigation and emergency response.
Website Users:
To administer and improve our website.
To respond to your inquiries and requests.
To personalize your online experience.
To analyze website traffic and usage patterns.
Disclosure of Personal Data
We may disclose your personal data to the following categories of third parties:
Our affiliates and related companies.
Service providers who assist us in our business operations (e.g., IT support, payment processors, logistics providers). These providers are contractually obligated to protect your personal data.
Professional advisors (e.g., lawyers, auditors).
Government authorities and regulatory bodies (when required by law or legal process).
Potential buyers or sellers in the event of a merger, acquisition, or sale of our business.
We will only disclose your personal data to these third parties to the extent necessary for the purposes outlined in this Privacy Policy.
Security of Personal Data
We take reasonable steps to ensure the security of your personal data and to protect it from unauthorized access, use, disclosure, alteration, or destruction. These measures include:
Implementing physical security measures at our premises.
Using technological safeguards such as encryption and firewalls.
Restricting access to personal data to authorized personnel on a need-to-know basis.
Providing training to our employees on data protection practices.
While we strive to protect your personal data, please be aware that no method of transmission over the internet or method of electronic storage is completely secure.
Data Retention
We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable laws and regulations. When your personal data is no longer required, we will take reasonable steps to securely destroy or anonymize it.
Your Rights
Under the PDPA, you have certain rights regarding your personal data, including:
Right to Access: You have the right to request access to and obtain a copy of your personal data that we hold.
Right to Rectification: You have the right to request the correction or updating of your personal data that is inaccurate, incomplete, or outdated.
Right to Withdraw Consent: Where you have provided consent for the processing of your personal data, you have the right to withdraw your consent at any time.
Right to Limit Processing: You may have the right to request that we limit the processing of your personal data in certain circumstances.
Right to Data Portability: You may have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit it to another data controller.
Right to Object: You may have the right to object to the processing of your personal data in certain circumstances.
To exercise any of these rights, please contact our Data Protection Officer (details provided below). We may require you to verify your identity before processing your request.
Cookies and Other Tracking Technologies (for Website Users)
Our website may use cookies and other tracking technologies to collect information about your browsing activities. You can manage your cookie preferences through your browser settings. Please refer to our Cookie Policy (if applicable) for more details.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated Privacy Policy on our website or through other appropriate communication channels. The date of the latest revision will be indicated at the top of the Privacy Policy.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data, please contact our Data Protection Officer:
[Name of Data Protection Officer/Designated Person] Charmine Foong
[Email Address] lotuspower35@gmail.com
[Phone Number] 03-5635 2518
[Company Address] 35, Jalan PJS 11/14, Bandar Sunway, 47500 Subang Jaya, Selangor, Malaysia.By providing your personal data to us or by continuing to use our services or website, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your personal data in accordance with its terms.